SupportBoss for HiringBoss Enterprise

Access my account 2

• My account url
• Login and Password

Pop-ups and messages 2

• Action messages
• Pop-up messages

Change Password 2

• When logged to the system
• Before login to the system

Dashboard 2

• Set your dashboard
• Key Dashboard widgets

SupportBoss user guide 4

• The Home page
• The knowledge database
• The forum
• Request Tickets management

FAQ 0

Announcements 1

• Release note of HiringBoss Enterprise V4.9

FAQs 0

Information on new Releases 0

Create a Job 3

• [New method] New job creation & its settings
• Edit job information
• Set ownership of a job

Job Approval process 3

• Create a job approval process
• The Approval Process flow
• Requisition Approval Feedback Log

Publish a job 3

• On your careers sites
• On a job board
• Spread the word on social networks

Manage applicants from a job 5

• Search applicants
• Manage new applicants
• Communicate with applicants
• Set a group interview
• Share applicants details with a hiring manager

Job attachments and audit logs 2

• Manage job attachements
• Review audit logs

Delete a job 2

• Find the job ID
• Delete a job

Search your database 3

• Quick Search
• Advanced Search
• Saved Search

Candidate list 3

• CV Preview
• Sort candidate list
• Folder management

Add a candidate 3

• Manual entry
• Import multiple candidates in a Zip file
• Import candidates through email (Parsing tech)

Edit candidate information 3

• Registration form and status
• Application Form
• Job applied list

Communicate with a candidate 2

• Emails
• Other communciations

Set an interview for a candidate 3

• Create an interview
• See evaluations (feedback)
• Send a questionnaire / assessment

Create an offer 2

• Create an offer
• Edit and generate the LOA

Candidate attachments and audit logs 2

• Download candidate attachments
• Review audit logs

Manage team tasks 2

• View and edit a task
• Create a new task

Smart Reporting 2

• General information
• Description

Customization 6

• Create a new form
• Create a new list
• Manage custom fields
• Create a new application form
• Create a new Job form

View all 6

User Management 7

• Create new user
• Add or remove user from group
• Create new group
• Setting permission of group
• Unlock a user account

View all 7

Career Website 1

• Create new career website

Company Profile 1

• Edit Company Profile Information

Email Administration 4

• Candidate Related Email
• Job Related Email
• Interview Related Email
• Task Related Email

Printing 1

• Print Template

Publish Job 2

• JobsDB account settings
• Job Posting to JobsDB

Workflow 2

• Customize the application workflow
• Customize a job workflow

Email Template 4

• Miscellaneous Email Template
• Interview Feedback Template
• Job related email templates
• Defining the Job approval email templates

Reference 4

• [refer to a friend] Activating People Referral
• [refer to a friend] Creation of Referral Form
• [refer to a friend] How to Refer A Friend
• Reference management